Quality Paving

Privacy Policy

Quality Paving is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qualitypavingmichigan.com, use our services, or interact with us in connection with our asphalt paving and construction services in Southeast Michigan.

Information We Collect

Personal Information You Provide

When you request a quote, contact us, or use our services, we may collect:

  • Contact Information: Name, address, phone number, email address
  • Project Information: Property details, project specifications, preferred contact times
  • Communication Records: Messages, emails, and phone call records
  • Payment Information: Billing address and payment details (processed securely through third-party providers)

Information Automatically Collected

When you visit our website, we may automatically collect:

  • Technical Information: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, referring websites
  • Location Data: General geographic location based on IP address

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality and user experience
  • Analyze website traffic and usage patterns
  • Remember your preferences and settings
  • Provide relevant content and advertising

How We Use Your Information

We use your information to:

  • Provide Services: Schedule consultations, prepare quotes, complete paving projects
  • Customer Service: Respond to inquiries, provide project updates, handle concerns
  • Business Operations: Process payments, maintain records, improve our services
  • Marketing: Send information about our services (with your consent)
  • Legal Compliance: Meet regulatory requirements and protect our legal interests

Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties who assist with business operations (payment processing, website hosting, marketing)
  • Business Partners: Suppliers or subcontractors involved in your project
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, sale, or transfer of our business

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate security measures to protect your information, including:

  • Secure data transmission using SSL encryption
  • Restricted access to personal information
  • Regular security assessments and updates
  • Secure storage of physical and digital records

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access: Request information about the personal data we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format

Marketing Communications

We may send you marketing emails about our services, special offers, and company news. You can:

  • Opt out by clicking "unsubscribe" in any marketing email
  • Contact us directly to remove your email from our lists
  • Update your communication preferences at any time

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to remove that information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what categories of personal information we collect
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notification for significant changes (if you have provided your email)

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services and fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes and enforce agreements
  • Maintain business records for legitimate purposes

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